Privacy Policy

At Fmec, we’re committed to protecting and respecting your privacy. This Privacy Notice (“Notice”) explains how Fmec handles personal information. It outlines what data we collect, why we collect it, and how it is stored and protected.

We use your personal information only to provide and enhance our services, ensuring your experience is seamless and secure.

This Notice applies to our website and any product or service that links to it (collectively, our “Services”). By using our Services, you consent to the practices described in this Notice and agree to be bound by its terms. We regularly review and update this Notice, reflecting changes in our practices, legal obligations, or technological advancements.

How do we collect information about you?

We collect information about you in a variety of ways when you interact with our website or utilise our services.

For example, when you submit an enquiry seeking further details about our products and services, we gather the personal information you provide.

This may include your name, email address, telephone number, and any specific details relevant to your enquiry. In addition, we may collect information automatically through the use of cookies and similar technologies to better understand how you interact with our website, such as your IP address, browser type, and browsing patterns.

This information helps us to respond more effectively to your enquiries, improve the quality of our services, and enhance your overall user experience. We are committed to handling this information responsibly and in accordance with our privacy practices.

What type of information is collected from you?

We only collect the information that is required by us in the deployment of our services. We will collect personal data on this website only if it is directly provided to us by you the user (e.g. your e-mail address, name and telephone number) and therefore has been provided by you with your consent.

We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

How is your information used?

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

• To provide you with information requested from us, relating to our services.
• To provide information on other services and products which we feel may be of interest to you, where you have consented to receive such information.
• To meet our contractual commitments to you.
• To assist fraud protection and minimise credit risk.

Who has access to your information?

Your personal information will not be disclosed to third parties without your explicit consent. We will only process, disclose or share your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

Your Privacy Rights

You have certain rights under the law with regards to how your personal information is processed. These rights are:

• The right to be informed how your personal information is being used.
• The right of access to your personal information.
• The right to rectification if your personal information is incorrect.
• The right to erasure of your personal information.
• The right to restrict processing of your personal information.
• The right to data portability.
• The right to object to how your personal information is used.

If you feel that your personal information has been handled incorrectly or you have a complaint about how your personal information is processed you have the right to complain and you should contact the Data Controller in the first instance:

The Data Controller
Fmec
Sacombe Hill Farm
Watton at Stone
Hertford
Hertfordshire
SG14 3NL
United Kingdom